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New Year, New Customers!

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What is a better way to celebrate the ending of January then welcoming a few of our newest customers? These are companies of all shapes and sizes, across all industries. Help us welcome these organizations into the eMaint family!

ASICS 

Asics is a retailer of colorful athletic shoes, plus sports apparel & accessories.

Yankee Candle 

The Yankee Candle Company is a manufacturer and retailer of scented candles, candleholders, accessories, and dinnerware.

New York Electric Company 

New York Electric Company has been providing electrical repair work and new installs for over 25 years.

Norfolk Airport Authority

Norfolk International Airport is the major airport serving coastal Virginia and northeast North Carolina.

Hazeltine National Golf Course

Hazeltine National Golf Club is a golf club located in Chaska, Minnesota, a suburb southwest of Minneapolis.

Creative Food Ingredients 

Creative Food Ingredients is a market leader in the supply of baked ingredient products.

Leslie Controls 

Leslie Controls, Inc. has designed and manufactured valves for the power generation, industrial, marine and oil and gas markets for over a century.

Hood River Distillers, Inc.

Hood River Distillers is an importer, producer, bottler, and marketer of spirits based in the U.S. State of Oregon.

Shield Healthcare

Shield Healthcare is a leading supplier of medical supplies for care at home since 1957.

Excel Trucking 

Excel Trucking, LLC operates throughout the Midwest, Southeast & East Coast of the U.S.

Morris Industries 

  Morris Industries manufactures farm machinery and supplies air seeding and tillage equipment.

vonDrehle Corporation

von Drehle to provides quality products for the away-from-home market and backs those products with great service.

The Services Companies 

The Service Companies is the unrivaled provider of cleaning, staffing and managed services.

Air Flow Technology

Air Flow Technology is a manufacturer and distributor of air filtration products paint spraybooths (both automotive aftermarket and industrial finishing applications) and industrial HVAC applications.

Climacond Middle East

Climacond Middle East S.A.L supplies and installs HVACR systems for commercial and high-end properties across the region and provides mechanical services such as plumbing, water and drainage systems.

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As Automotive Production Skyrockets, a CMMS Can Help Companies Hit Targets

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The post As Automotive Production Skyrockets, a CMMS Can Help Companies Hit Targets appeared first on | eMaint.

Toyota recently announced that it achieved a record year of production in 2016 with more than two million vehicles built. Production volume was up 4.4% over the total from 2015. Key drivers of the increased production included low fuel prices, continued stability in the overall economy and strong customer demand for trucks and sport-utility vehicles.

In order to sustain this exciting level of growth, automotive manufacturers must operate lean. Lean, efficient manufacturing depends on machinery working at its peak efficiency. Properly planning preventive maintenance can help meet and exceed production demands. Maintenance programs, coupled with a CMMS solution can also help support Overall Equipment Effectiveness (OEE) and compliance.

Meet Production Demands

Organizations can better manage influxes of work orders and requests from any browser-based device with work order scheduling software. Managers can also assign work orders to the appropriate technician quickly, and sign off on the work order with a digital signature. As operations increase within a plant or worldwide, stay on top of work progress with list-views of open work orders by type, technician, or department.

Spartan ERV (Emergency Response Vehicles) is a leading manufacturer of custom fire trucks and other rescue vehicles. After implementing eMaint’s CMMS solution, the company saw work turnaround increase 33%, the ability to maintain 75,000 square foot facility and equipment with a single technician, and an in-time completion rate for PMs rose to 85% and steadily improving.

Support For OEE

A CMMS can report on key metrics for automotive manufacturers, and OEE is critical for most, if not all organizations. You are enabled to track factors that impact OEE, such as downtime. The reporting and dashboard tools within a CMMS help turn data into insights to share with the production and maintenance crews, as well as management.

From there, you are empowered to make decisions by analyzing historical costs and trends, and take corrective action. CMMS solutions help to support and reinforce a philosophy of continuous improvement for your organization.

For example, eMaint client Dunn Tire has the ability to track and analyze productivity, work orders per location, response time, and maintenance labor and parts costs. The company can benchmark performance across all locations and examine the results.

Achieve Compliance  

It is of the utmost importance for automotive manufacturers to comply with regulatory standards such TS 16949, GMP, FTC, EPA and others. By using a CMMS to accomplish tasks such as tracking work order history and inventory, documenting procedures, auto-generate PM tasks and more, compliance becomes less of a headache.

“Everything is very visible. That’s one of the great things about eMaint CMMS. Utilizing the reporting function has helped us better manage maintenance at our four locations, and has made the auditing and certification process much less painful,” said Bill G., Facilities Manager at Troy Design & Manufacturing.

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Why Asset Hierarchy Order is Important

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The post Why Asset Hierarchy Order is Important appeared first on | eMaint.

Asset hierarchy structure is often overlooked, unfortunately, but when utilized correctly, it can significantly improve the organization and accuracy of maintaining and managing assets and equipment.  When the hierarchy is not structured properly, it is much more difficult to track assets and manage their maintenance. This can often lead to unnecessary use of time and money for the company, so it is important to have the right hierarchy order to best maintain the assets.

ReliablePlant.com’s article “Is Your Asset Hierarchy Out of Order?” points out some common problems that occur when dealing with asset hierarchy structure.  It also explains why asset hierarchy order is so important for maintenance management.  We’ve included some of the highlights from the article in this blog post, or you can read the full article here.

How is the information being managed and what is being tracked?

In order to keep good records of which assets really exist, Management of Controls (MOC) is necessary.  If these are not completed, the CMMS will read lots of retired or inactive equipment still marked as active.

Conducting random audits of information in the system is advised in order to get accurate equipment information.  The MOC guidelines should specify engineering controls to ensure the equipment assigned maintenance actually exists and is active.  This will also verify that equipment information is correct and matches what is in the CMMS.  The more audits that are conducted, the more accurate asset information you will have.

When was the last time your hierarchy was validated or optimized?

In order to keep good records of which assets really exist, Management of Controls (MOC) is necessary. If these are not completed, the CMMS will read lots of retired or inactive equipment still marked as active.

Conducting random audits of information in the system is advised in order to get accurate equipment information. The MOC guidelines should specify engineering controls to ensure the equipment assigned maintenance actually exists and is active. This will also verify that equipment information is correct and matches what is in the CMMS. The more audits that are conducted, the more accurate asset information you will have.

Is your CMMS hierarchy structured properly?

When CMMS hierarchy is not properly structured, it causes the inability of the company to track equipment history.  This can lead to unreliable preventive maintenance and corrective work history as well as incorrect maintenance expenses and budget reports for managers and supervisors.  Equipment maintenance may also be scheduled improperly or not scheduled for the equipment that needs it.  A structured, tiered hierarchy allows you to assign proper divisions, systems, parent equipment, and parts for each asset.

Once your asset hierarchy information is in order, your engineering and maintenance teams will be able to find correct history so they can schedule and perform applicable maintenance.  More accurate data will shift the focus to continuous improvement activities that yield performance gains.

For more information about what asset hierarchical structures are and why they’re important for your organization, watch the eMaint webinar “Understanding Hierarchical Structures in CMMS.”

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Pratt & Whitney Achieves “Best-In-Class” Performance for New Plants with eMaint

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Pratt & Whitney is a market leader in the design and aircraft engine manufacturing, with aircraft engines a widely used in civil, commercial and military aviation. The autoair division of Pratt & Whitney is undergoing very exciting changes with a growth program for their energy-efficient PurePower engine. Because of this development and their commitment to customers, equipment uptime is a primary goal of the company.

When they decided on eMaint CMMS, implementation included an onsite visit with an eMaint Sr. Consultant to identify how the system would be used to help perform Daily Walk Arounds (DWAs). The team used eMaint University to learn best practices, and leveraged the knowledge of machine operators to understand and schedule preventive maintenance

Pratt & Whitney also uses eMaint to manage spare parts inventory, assigning spare pars with A, B or C level criticality, and stocking them based on those levels. The company took time to identify which parts were critical to have on hand, and where parts belong in a physical inventory environment.

Since implementing eMaint, the company has seen benefits such as:

Increased availability for critical spare parts Improved visibility into intervals and frequency of failures to isolate root cause Optimized preventive maintenance schedules Achieved “best-in-class” performance for plants coming online, serving as a model for future plants Reduced downtime for equipment and labor

Read Case Study

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Ainsworth Achieved Compliance for Schools Across the Province of Alberta

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The post Ainsworth Achieved Compliance for Schools Across the Province of Alberta appeared first on | eMaint.

When Ainsworth, a leading integrated, multi-trade company was awarded a public-private partnership facilities management contract for the province of Alberta, they were responsible for operating 12 schools in the province. The company sought a cloud-based CMMS solution to minimize the burden on the IT department, and to allow government agencies to view critical key performance indicators across the schools.

They went with eMaint when they saw the robust report writer, and the flexibility of tailoring work orders and options for submitting work requests. Implementation included the creation of workflows and reports. The Ainsworth team spent time upfront to tailor the solution to their unique needs.

Across the 12 schools, there are a variety of assets to manage, including boilers, heating systems, hot water tanks, flooring, doors, windows, lavatory sinks, drinking fountains and showers, grouped by building, floor level and more. Leveraging eMaint’s flexible architecture, the company tailored work request screens and menus for streamlined access to relevant assets within their hierarchy.

With eMaint, Ainsworth has been able to:

Meet standards for response time, completion time, and satisfaction level with help from eMaint reporting tools Provide expertise in facilities management business by leveraging eMaint Achieve contractual compliance for 12 schools across the province of Alberta Improve customer satisfaction Tailor system access by school and for aggregated data for governmental oversight

Read Case Study

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Experience CMMS Training Your Way

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The post Experience CMMS Training Your Way appeared first on | eMaint.

eMaint offers a host of Training, Implementation, Consulting and Technical services to help clients reach their goals. These sessions can be held at eMaint’s state-of-the-art Training & Experience Center (TEC) in Bonita Springs, FL, or on-site at your facility. Our Implementation Specialists, Product Trainers and Professional Services Consultants travel around the world to offer clients the education and resources they need to achieve CMMS success.

Live Boot Camp Training Sessions – new sessions added for 2017!

Work Management & PMs – February 28 – March 2, 2017 Reports & Dashboards – March 3, 2017 System Administration – March 14 – 16, 2017 Inventory & Purchasing – May 9 – 11, 2017

Custom eMaint Training 

Implementation Services

“Keys to Success” Implementation Service CMMS Implementation Assessment Continuous Improvement Assessment Project Management Support Project Kick Off Project Close Out Go Live Support

Consulting Services

 Asset Data Management MRO – Inventory & Stores Consulting Reports & KPIs Facilitation Workflow Processes Development and SOPs Reliability Concepts & eMaint Consulting Planned Maintenance & Scheduling International Standards (ISO 14224 & ISO 55000)

“The physical presence was key to the group’s interaction and working through the processes and usage of the system. I am very glad to have committed to the training.” -Tessa C., University of Washington

For more information on why CMMS training is important, check out  “The Secret Ingredients of Effective CMMS Training.”

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Lessons Learned from CMMS Deployments

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Organizations learn a great deal about themselves during a CMMS deployment. Some of the top companies across industries such as Energy, Services, Manufacturing have used the lessons they learned to redefine best practices, and everyday processes. As many of our clients have shared their insights with us, we compiled a list of some of the top lessons learn from CMMS Deployments to share.

Collect all foundational data at the beginning of the implementation process. One of the most important lessons learned by a wide variety of our clients is to collect all necessary foundational data at the start of implementation. For example, Cintas Corporation is a top manufacturer of corporate identity uniforms, entrance mats, document management services and more to over 800,000 businesses, through 430 distributed facilities in the US and Canada. After a few years using eMaint, the Cintas team realized that they needed to focus on fundamental data. For Cintas, this meant loading 28,000 assets into the system, in order to use eMaint to yield important decisions such as repair vs. replace, OEE, MTTR, MTBF, and uptime percentages in real-time.

Regional Project Manager and Facility Management Engineer James Wagoner calls this his primary lesson learned, and advises all CMMS users to collect necessary foundational data at the beginning of implementation. You will begin seeing useful, accurate data earlier, and company-wide cultural changes can be made based on data-driven insights into daily processes.

Recognize potential extra costs, and account for them. Utilizing eMaint’s mobile maintenance solution on smartphones, tablets and other electronic devices allows technicians and other employees to input data on-the-go, reducing the need to manually input data on a desktop at the end of the day. For SM Energy, a company focused exploration, development, and production of natural gas and crude oil, operations are distributed across the United States. Operations Reliability Analyst Chris Napoli purchased his team iPads to allow his employees to input data on the go.

Although Napoli says that mobile devices were a big success during and after implementation, it required an unforeseen expense: safe cases for iPads to prevent ignition in the the field. Napoli says this was his major lesson learned during implementation and deployment of eMaint: the extra cost for safety in-the-field. Across all industries, companies work in unique and sometimes dangerous environments where precautions may be necessary. Take a lesson learned from SM Energy, and recognize there may be additional costs to effectively deploy your CMMS solution, and account for them with a flexible, yet extensive budget plan.   

“Lock it down” for end users. Managing maintenance for one facility can be a challenge. For companies such as Schneider Electric, who contractually manage maintenance for 18 live data centers, it’s all about the right approach and the tools to match. Showing each center that the maintenance on their facility is being done, and being done right is necessary for Schneider. This means customizable, personal sets of data for all of their clients. How is it possible to keep track of all the unique work requests of these data centers, while maintaining control and organization all in one system? This was a lesson learned by Quality Systems Specialist Jeffrey Martin.

Martin learned to “lock it down” for end users of the eMaint system. This means if you’re managing maintenance in a distributed environment where each facility has unique needs, it is important to specify what information your end user can enter, and how they can enter it. To keep maintenance organized and controlled, it’s also vital to collect data in the same manner, with the same types of work orders. This helps ensure consistency in services and in the information each center will yield from eMaint to help make important data-driven decisions.

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Set specific goals, and understand the areas in need of improvement to guide your CMMS deployment. As CMMS can help companies achieve positive change, it is important to establish your company’s goals from the get-go. This was the method of Marc Cote, C.B. Fleet Laboratories Director of Maintenance and Engineering. CB Fleet is a leading manufacturer of over-the-counter health and beauty care products. With aggressive growth goals at the forefront of the company’s strategy, Cote and his team interviewed technicians, collected foundational data, and developed a vision statement for where the company wanted to be in 5 years. Cote populated eMaint dashboards with these goals, and consistently provide updates to this information.

Cote’s approach to implementation and deployment can be seen as a lesson for any company with similar growth goals. To identify where the main pain points are for employees and develop a sense of where you want to be in the future is an organized way to stay on track and sustain improvements as the excitement of implementation fades.   

On-site visits and Boot Camps are a great way to jump start implementation. XTO Energy is a leading natural gas and oil producer with expertise in developing tight gas, shale gas, coalbed methane and unconventional oil resources. David Kylor Stafford, Operations Technician at XTO, believed in a partnership with eMaint throughout all stages of use, and utilized eMaint services to help jump-start usage of the software. At the start of implementation, Stafford scheduled an on-site visit to help set up the system, provided his team with extensive training, then set up an eMaint Boot Camp.

This was a lesson learned for Stafford, and his method sparked positive results for XTO Energy. As the on-site visit and training helped the team become more knowledgeable on eMaint and its features, the Boot Camp served as a way to become fully immersed in the solution. Stafford reported that after the Boot Camp, his team came back to headquarters with new, fresh ideas on how to further their use of eMaint to help everyday processes.

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eMaint to Exhibit and Present at Two Prominent Technology Conferences in March 2017

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March 2, 2016 (Dublin, IE) – eMaint Enterprises LLC, a Fluke Company, will be returning to two of Ireland and The UK’s top technology conferences, FM Ireland and Maintec, in March 2017. The company, together with Fluke, will be showcasing its ground-breaking asset reliability solutions to organisations worldwide.

In 2016, eMaint and Fluke joined forces to usher in a new era of connectivity for customers in the industrial world. Since opening its Dublin office in 2013, eMaint has been expanding and supporting its growing clientbase in Ireland and throughout the EMEA region.

“Our presence in EMEA has grown substantially over the past few years as a result of introducing innovative software solutions to the marketplace and providing unparalleled support to customers,” said eMaint President Brian Samelson. “The future of Fluke and eMaint will keep that promise with a product that will enable teams to unlock the potential of asset data like never before.”

Held at NEC in Birmingham, England on 21-23 March 2017, Maintec is the UK’s premier event for the maintenance engineering and asset management community. eMaint and Fluke will be showcasing their asset management solutions on stands M364 and M222, respectively.

During the Maintec Dialogue panel session on “Understanding asset management tools and techniques” on 21 March at 3:30pm, Páraic O’Lochlainn, eMaint General Manager, EMEA, will offer best practices for implementing asset management solutions from eMaint’s wide array of customers.

On stand D6, eMaint will be exhibiting at Facilities Management Ireland on 7-8 March 2017 at the RSD in Dublin, Ireland. FM Ireland is a conference and exhibition for companies looking for information and solutions to improve their efficiency and reduce the cost of running their business environment.

Roy Rothwell, eMaint Sr. Consultant, will present a talk on “CMMS Return on Investment,” discussing how Computerised Maintenance Management Software (CMMS) helps drive sustainable cost savings on 7 March 2017 at 1:00pm.

About eMaint As the leading provider of Computerised Maintenance Management Software (CMMS) and Enterprise Asset Management (EAM) solutions, eMaint, a Fluke Company, improves the way over 50,000 users worldwide manage, monitor and control assets. eMaint’s diverse and global client base consists of small, midsized and enterprise organisations in industries such as manufacturing, facilities, services, fleet, energy, government and education. The company has been recognised by Top Ten Reviews as the #1 Maintenance Management Software, the Inc. 5000 list of fastest-growing private companies in America, and the Deloitte Technology Fast 500 list. For more information, please visit www.emaint.eu.

About Fluke Founded in 1948, Fluke Corporation is the world leader in compact, professional electronic test tools and software for measuring and condition monitoring. Fluke customers are technicians, engineers, electricians, maintenance managers, and metrologists who install, troubleshoot, and maintain industrial, electrical, and electronic equipment and calibration processes. For information on Fluke tools and applications, or to find the location of a distributor, contact Fluke Corporation, P.O. Box 9090, Everett, WA USA 98206, call (800) 44-FLUKE (800-443-5853), fax (425) 446-5116, e-mail fluke-info@fluke.com or visit the Fluke website at www.fluke.com.

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Come Visit Fluke and eMaint at NFMT Baltimore!

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eMaint is excited to be returning to NFMT in Baltimore! This will be our second opportunity to co-exhibit with Fluke Corporation at an NFMT conference, following NFMT Las Vegas in November. eMaint and Fluke will also exhibit together in the UK at Maintec on March 21-23 2017.

NFMT is a trade show and educational conference for facility professionals responsible for the management, operations, maintenance, renovation and construction of nonresidential buildings.

At booth #2031, eMaint and Fluke representatives will be demonstrating their ground-breaking asset reliability platform that helps organizations increase uptime with a seamless integration of maintenance devices, data and systems. eMaint will also be presenting two talks during NFMT Baltimore. 

At 12:30 on Thurs March 9th, Sr. Consultant in Professional Services at eMaint will present a Quick Fire session “Justifying the Cost of CMMS.” During the Quick Fire, Greg will discuss how to save money by improving daily processes with a CMMS, provide a concrete method to calculate return on investment, and explore how to effectively communicate these benefits to an organization. Directly following eMaint, Fluke will present “Condition Based Maintenance Solutions,” where they will discuss how Fluke Connect enables organizations to view equipment data and make informed decisions from anywhere, anytime.

That same day in room 345, Greg will also present another speaking session “Hottest Trends in CMMS.” During the 50 minute session, he will give insights on the top trends in CMMS including regulatory compliance, mobile usage, the Internet of Things (IoT) and more.

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eMaint’s Newest Customers Across America and Beyond

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The post eMaint’s Newest Customers Across America and Beyond appeared first on | eMaint.

 

White Star Petroleum is an Oklahoma-based independent oil and natural gas company focused on the acquisition, development, operation and production of unconventional oil and natural gas properties.

Operating in the United Kingdom, Boys & Girls Nursery is a a family run nursery group. The group works with children from 3 months to preschool in Croxley Green, Rickmansworth, Stanmore and Watford.

Headquartered in Canada, SOPREMA offers a comprehensive line of roofing, waterproofing, wall protection and civil engineering solutions combining superior products and systems with decades of proven performance.

The University of Maryland Recreation & Wellness Center offers various fitness programs, club and intramural sports and adventure programs.

Louisiana-headquartered Complex Chemical Co. is a chemical manufacturing company committed to providing products and services that meet or exceed customer requirements.

Maurice Sporting Goods is a wholesale distributor of Sporting Goods to independent retail outlets.

StayOnline is a power cord manufacturer headquartered in North Carolina.

Waterfalls Auto Spa is Naples’ premier full service and exterior car wash. They provide full service auto cleaning and detailing.

Chuze Fitness is a gym in San Diego, CA boasting top of the line equipment.

Since 1957, Las Vegas Boat Harbor has been family owned and operated by the Gripentog Family. The Lake Mead Marina is the largest privately owned marina in the world.

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A FREE Day of IIoT Exploration Is Coming To A City Near You!

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The post A FREE Day of IIoT Exploration Is Coming To A City Near You! appeared first on | eMaint.

We are excited to announce the Fluke Roadshow 2017, presented by Fluke Connect and eMaint! Free for all attendees, the event will include information for maintenance and reliability professionals across all industries. Subject Matter Experts will be presenting the latest innovations in the Industrial Internet of Things (IIoT), including Fluke Condition Monitoring devices and eMaint Computerized Maintenance Management Software (CMMS).

Register NowSeattleMay 2, 2017 Register NowChicagoMay 4, 2017 Register NowAtlantaMay 9, 2017 Register NowAustinMay 11, 2017 Register NowSan DiegoMay 16, 2017 Register NowPhiladelphiaMay 23, 2017 You won’t want to miss this glance into the future of connectivity and smart maintenance management!Learn how IIoT can transform your maintenance programSee a sneak peek into the future of IIoT and connectivityNetwork with maintenance and reliability professionals in your areaDiscover how to unlock the power of your asset and equipment monitoring dataExplore the hottest trends in CMMS and eMaint’s latest innovations Register Now for Free

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eMaint Wins 2017 Bronze Stevie® Award For Customer Service Department of the Year

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Global CMMS Provider Awarded for Exceptional Customer Service Four Years In A Row.

March 8, 2017 (Marlton, N.J.) – eMaint Enterprises LLC, a Fluke company and the leader in Computerized Maintenance Management Software (CMMS) solutions, was awarded a Bronze Stevie Award in the Customer Service Department of the Year category for the fourth consecutive year.

Over the past year, eMaint has expanded and restructured its customer service department in order to better serve its growing client base. This restructuring enabled every client to be assigned a dedicated Customer Success Manager (CSM) who serves as the main point-of-contact, and becomes immersed in the clients’ CMMS projects, requirements and goals. Another notable event for the company was the acquisition of eMaint by Fluke Corporation.

“For eMaint, customer service has always been a top priority,” said eMaint CEO and President Brian Samelson. “With Fluke, that commitment will continue to strengthen. Our customers will be able to combine the forces of eMaint’s powerful cloud-based CMMS with Fluke’s world-renowned test tools and sensors, revolutionizing the maintenance and reliability experience for a new age of connected people, devices and systems.”

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes several of the world’s leading business awards programs including the prestigious American Business Awards  and International Business Awards. More than 2,300 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 10% over 2016. Finalists were determined by the average scores of 115 professionals worldwide, acting as preliminary judges. More than 60 members of several specialized judging committees determined the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging earlier this month.

“Entries to the Stevie Awards for Sales & Customer Service continue to grow every year, further validating the essential roles that business development, customer service, and sales play in business success,” said Michael Gallagher, president and founder of the Stevie Awards. “The widespread support of this program made the 2016 competition that much more intense among finalists. The judges were deeply impressed by the winner’s accomplishments and we congratulate all of the winners on their commitment to excellence and innovation.”

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.

About eMaint As the leading provider of Computerized Maintenance Management Software (CMMS) and Enterprise Asset Management (EAM) solutions, eMaint, a Fluke Company, improves the way over 50,000 users worldwide manage, monitor and control assets. eMaint’s diverse and global client base consists of small, midsized and enterprise organisations in industries such as manufacturing, facilities, services, fleet, energy, government and education. The company has been recognised by Top Ten Reviews as the #1 Maintenance Management Software, the Inc. 5000 list of fastest-growing private companies in America, and the Deloitte Technology Fast 500 list. For more information, please visit www.emaint.com. About The Stevie Awards Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com. Sponsors and supporters of the 11th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc. and ValueSelling Associates, Inc.

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eMaint Named CMMS Leader in 2017 FrontRunners Quadrant!

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The post eMaint Named CMMS Leader in 2017 FrontRunners Quadrant! appeared first on | eMaint.

eMaint has been named a Leader in the FrontRunners for Maintenance Management (CMMS)! The FrontRunners quadrant, powered by Gartner Methodology, provides a data-driven assessment of products in a particular software category to determine which ones offer the best capability and value for small businesses.

The results are driven by real user reviews/ratings, and verified product data. The FrontRunners methodology assesses and calculates a score for products on two primary dimensions: Capability on the x-axis and Value on the y-axis. All products that qualify as FrontRunners are top performing products in their market.

In those categories, eMaint scored 4.48/5 for overall value and 4.05/5 for capability.

The content for the FrontRunners quadrant is derived from actual end-user reviews and ratings as well as vendor-supplied and publicly available product and company information that gets applied against a documented methodology; the results neither represent the views of, nor constitute an endorsement by, Gartner or any of its affiliates.

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How Keeping Up With Trends Can Help the Packaging Industry in 2017

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The post How Keeping Up With Trends Can Help the Packaging Industry in 2017 appeared first on | eMaint.

There are major changes happening in the packaging/processing industry today, with the onslaught of new technology and the trend of leveraging the Industrial Internet of Things (IIoT). IoT is the connection of computing devices embedded in equipment via the Internet. This network shares data, which is sent to a central system such as a CMMS, where it can be analyzed and acted upon.

The power of IoT has lead to the growth of automation in packaging plants globally. Research has found that labor is being replaced with machines in depalletizing, unpacking, as well as quality control inspections. This trend has shown an increased demand for more specialized workers to operate automated systems, and performs as system administrators. Ultimately, automation works to make packaging plants more efficient at every level of processing. There are a host of additional benefits of automation to consider.

Inventory Accuracy – Automation in a warehouse inventory environment can help to keep everything organized and accounted for. Users have seen a reduction in lost parts, and greater insight into expiration and spoilage dates.

Waste Reduction – Regardless of their skill level, machine operators cannot match the accuracy and repetition of automation processes. With automation technology, parts are created with upper and lower tolerance limits, and automatic alerts can be provided if processing is close to those boundaries. This leads to reduced scrap and additional work for employees.

Increased Safety – In 2015, statistics estimated that for every 100 full-time employees, three injuries were reported. OSHA notes that companies pay about $1 billion weekly on workers’ compensation. Automation in warehouses can help keep employees safer, and reduce costs for organizations.

Streamline Reporting Processes – With the ability to connect equipment to systems to CMMS, users can leverage tools such as eMaint’s reporting and KPI dashboards. This means that technicians and operators spend less time on administrative tasks, and more time on doing their jobs. Reports and dashboards help turn data into business insights to help make data-driven decisions.  

Automation Success Story

Orange County Container Group (OCCG) is a manufacturer of paperboard and paper-based packaging. With their prior maintenance management system, OCCG was experiencing poor mobile connection and limited inventory quantity visibility which caused inaccuracy.

OCCG leveraged automation capabilities for inventory replenishment based on minimum/maximum levels. The link between eMaint CMMS and equipment automation helped OCCG gain complete control of their multi-site inventory, and improve the efficiency of its maintenance operations.

The influence of automation on the modern industrial world is undeniable, and shows no signs of slowing down. With benefits ranging from waste reduction to streamlined processes, keeping up with this trend can mean staying competitive and savvy in 2017 and beyond.

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What is Predictive Maintenance & How to Get Started

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What is Predictive Maintenance (PdM)?

Predictive Maintenance (PdM) directly monitors the condition and performance of equipment during normal operation to foresee failures. The goal of predictive maintenance is to keep the frequency of maintenance performed low to avoid both unplanned breakdowns and performing unnecessary preventive maintenance tasks.

With PdM, organizations consistently monitor and test conditions such as lubrication and corrosion. Methods for accomplishing PdM include infrared testing, acoustic (partial discharge and airborne ultrasonic), vibration analysis, sound level measurements and oil analysis. Computerized Maintenance Management Systems (CMMS) can also facilitate success with condition monitoring.

For example, eMaint CMMS empowers companies to define boundaries for acceptable equipment operation, import readings, graph results and automatically trigger an email or generate a work order when boundaries are exceeded.

Predictive vs. Preventive Maintenance

Though the best maintenance programs include a balance of both, preventive maintenance (PM) and predictive maintenance are different strategies. PM is determined using the average or expected life cycle of an asset, where PdM is identified based on the condition of equipment.

While predictive maintenance is more complex to establish than a preventive maintenance schedule based on manufacturer recommendations, it can be more effective for a business to save time and money. For example, taking vibration measurements on an electric engine at recommended intervals more accurately detects bearing wear, and allows organizations to take action such as replacing a bearing before total failure occurs.

How does Predictive Maintenance work?

PdM evaluates the condition of equipment by performing periodic or continuous (online) equipment condition monitoring. Most PdM is performed while equipment is operating normally to minimize disruption of everyday operations. This maintenance strategy leverages the principles of statistical process control to determine when maintenance tasks will be needed in the future.

For example, rather than changing a vehicle’s oil because drives hit 3,000 miles, PdM empowers organizations to collect oil sample data and change the oil based on the results of asset wear. For predictive maintenance to be effective, it requires both hardware to monitor the equipment and software to generate the corrective work order when a potential problem is detected. Specific types of Predictive Maintenance includes:

Vibration analysis: Vibration sensors can be used to detect degradation in performance for equipment such pumps and motors.Infrared: Infrared cameras are often used to identify unusually high temperature conditions.Acoustic analysis: Acoustic analysis is performed with sonic or ultrasonic tests to find gas or liquid leaks.Oil analysis: Oil analysis determines asset wear by measuring an asset’s number and size of particles.

Additionally, tools such as eMaint CMMS and Fluke Condition Monitoring can help companies act on the analytics collected by these devices and sensors.

PdM Tools in a CMMS

Whether you need to track assets through oil viscosity, temperature or vibration, the tools within CMMS systems can help develop accurate predictions when a piece of equipment will require maintenance or replacement.

Condition Monitoring – Within CMMS systems, condition monitoring tools help empower organizations to execute on predictive maintenance programs. eMaint allows users to define boundaries of acceptable operation for assets, and auto-generate work order or emails when readings fall outside of predefined boundaries.

Fluke Condition Monitoring – Sensors such as Fluke Condition Monitoring (FCM) offer real-time data streams to track events from anywhere and view AC/DC voltage, current, power and temperature data. By wirelessly syncing measurements taken using Fluke Connect handheld tools and comparing them to condition monitoring data, organizations can gain the full picture of equipment efficiency and health.

How much can you benefit from Predictive Maintenance?

Studies have shown that organizations spend about 80% of their time reacting to issues rather than proactively preventing them. PdM puts predictive maintenance ahead of the game, and helps predict failures and activity monitor performance and as a result, saves time and money. Organizations that commit to a predictive maintenance program can expect to see significant improvements in asset reliability and a boost in cost efficiency. Our customers at eMaint have also seen:

10x Return on Investment (ROI)25-30% reduction in maintenance costs70-75% elimination of breakdowns35-45% reduction in downtime20-25% increase in production

The best PdM programs take time to develop, implement and perfect. The timeline to achieve gains such as these varies, but eMaint clients, such as Cleveland Tubing, have seen positive returns in as little as a year.

Advantages & Disadvantages of Predictive Maintenance

PdM requires more time and effort to develop then a preventive maintenance schedule. To be truly effective, employees must be trained on how to use the equipment and interpret the analytics they pull. However, once the commitment is made, PdM can revitalize not only a maintenance team, but an organization as a whole. There are condition monitoring contractors who can perform the labor required and analyze the results for your organization.

When Predictive Maintenance Doesn’t Make Sense

However, sometimes PdM is not the answer to maintenance woes. It might not be the most cost-effective method to manage all assets with PdM. Take, for instance, changing lightbulbs on the plant floor. Rather than running diagnostics on the bulb, leveraging a run-to-failure strategy (waiting until the light bulb goes out to change it) makes more sense. There are a few factors to consider when identifying which assets should be considered for predictive maintenance:

What is the impact on production if the asset failures unexpectedly?Can cost-effective tasks be performed proactively to prevent, or to diminish to a satisfactory degree, the consequences of the failure?What is the average cost of repairing this asset? Applications of Predictive Maintenance

There are many applications of Predictive Maintenance in a wide variety of industries such as:

Finding three-phase power imbalances from harmonic distortion, overloads, or degradation or failure of one or more phasesIdentifying motor amperage spikes or overheating from bad bearings or insulation breakdownsLocating potential overloads in electrical panelsMeasuring supply side and demand side power at a common coupling point to monitor power consumptionCapturing increased temperatures within electrical panels to prevent component failuresDetecting a drop in temperature in a steam pipeline that could indicate a pressure leak. How to Implement a Predictive Maintenance Strategy

Implementing a predictive maintenance program should be a methodical process from start to finish. The key is to have a long-term view of what to do in order to put all of the foundational components into place.

1. Design the PdM Program

Get positive buy in from management – be prepared to discuss and quantify the the benefits and goals of PdM. Identify which equipment to target for the program – take a close look at equipment failure histories and the associated root causes. Equipment that is failing the most will provide the most potential for cost reductions and reliability improvements. Compare the cost of implementing a PdM to the average cost of equipment failures. As stated above, sometimes PdM does not make sense, and depending on the asset, a corrective method of maintenance could be cheaper.

2. Select PdM Technology

Choose which of the above technologies that would be most effective to monitor the condition of your equipment. Is your organization more interested in vibration analysis, infrared thermography, ultrasonic inspection, or oil analysis? Select the tools that will provide that information.

3. Allocate Proper Resources

Develop and train an implementation team to perform PdM activities Carve out time in the schedule for PdM tasks such as data collection, analysis, reporting and tracking Allocate funding for PdM technology investments, or for a PdM contractor to assist

4. Perform System Integrations

Leverage the tools within a CMMS to help turn condition monitoring data into action. For example, SEMEQ offers Equipment Monitoring Services, Lubrication Engineering and Reliability Engineering. When a negative diagnostic report is recorded by SEMEQ, eMaint can automatically generate a corrective work order.

5. Coordinate PM & PdM Programs

Leveraging both Preventive and Predictive Maintenance makes for the best maintenance programs. Use each method where applicable, and decide which strategy to apply based on disruption due to equipment downtime, cost of parts and labor time, and equipment history.

6. Coordinate PM & PdM Programs

With eMaint’s reporting and dashboard tools, organizations can consistently document work order history, failures, costs and trends. This helps to track progress for key stakeholders. Additional Resources on Predictive Maintenance

Preventive Maintenance vs. Predictive Maintenance Using a CMMS for PdM Fluke Condition Monitoring

Interested in learning more about eMaint’s approach to Predictive Maintenance? Visit our Predictive Maintenance Software Page.

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What Can You Do to Help Ensure CMMS Success?

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Upwards of 90% of all CMMS failures are due to one common denominator that is often overlooked: a lack of ownership. In order to ensure CMMS success and continuous improvement, there are few fundamentals teams can begin focusing on today.

Ensure Data Integrity 

Ensure complete asset historical information is collected Keep your spare parts inventory master record up-to-date and accurate Include critical spare parts in your bill of materials for critical equipment Complete and accurate preventive maintenance task data for critical assets Assign direct responsibilities for maintaining equipment/asset and parts data

Offer Education and Training 

Provide initial and ongoing CMMS training for all maintenance employees Capture the “Tribal Knowledge” of your maintenance team 

Document Work Processes 

Establish work control function and well-defined documented processes Define priority systems based on criticality of equipment, safety factors, cost of downtime, etc. Use work order management software to account for 100% of all labor and parts incurred Prepare backlog reports by type of work to include estimated hours required

Exercise Budget & Cost Control 

Charge labor, parts and vendor support costs to work orders and account for them to establish history of assets  Document cost improvements due to CMMS and best practice implementation Identify deferred maintenance and reports to management Support life-cycle costing by monitoring repair costs to replacement value

Establish Preventive (PM) & Predictive Maintenance (PdM)

Put PM/PdM change processes in place for continuous review/update of tasks/frequencies. Measure PM/PdM compliance and to corrective ratio.  Track MTBF, MTTR, Failure Trends and other Reliability / Operational Data. Ensure that job plans contain enough information for technicians to perform their task efficiently.

eMaint’s Sr. Consultant in Professional Services offers these tips and more in “Getting the Most Out of Your CMMS.” Watch the full webinar to learn:

How you can use a CMMS to drive continuous improvement How global organizations are using their CMMS to cut costs while improving efficiency, reliability and profitability An overview of the results you can achieve through proper utilization of a CMMS

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Five Reports To Help Better Manage Your Facility

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Managing facilities involves a lot of moving parts, literally and figuratively. Trying to keep it all organized manually can be almost impossible, especially with goals to optimize costs, streamline processes and more. A CMMS can help maintenance professionals identify, track, locate and analyze all corporate assets, labor and material costs.

Some of the most beneficial aspects of a CMMS are the reporting and dashboard capabilities. These features help organizations take data on daily activities and turn them into meaningful insights to drive data-driven decision making. There are 95 pre-loaded reports on eMaint CMMS, but there are hundreds more reports to help organizations boost operational efficiency. We put together a list of five reports to get you started. Check them out below:

Preventive Maintenance (PM) Summary

PM summary reports enable organizations see all PM tasks created, scheduled, sent, received and closed. Filters allow these fields to be sorted by department and date range. CMMS also provides the ability to view who assigned specific requests, the location of the labor and associated activities.

Work Orders

For a view of scheduled, open, and closed work orders, a work order summary report is helpful to leverage within a CMMS. Reports can be filtered by work order completion rate, past due work orders and requests, unscheduled work, and more.

Purchase Orders

Purchasing summary reports help organizations keep track of all purchase orders. These reports include details throughout the purchasing journey. They can also be categorized by priority, purchase type, date, status, etc.

Equipment History

Equipment history reports empower organizations to track and analyze equipment by work order, purchasing, PM schedules, etc. This data can help provide insight into the health of assets, and inform repair vs. replace decisions.

Labor Summary

Keep tabs on all associated labor based on work orders, purchase orders and preventive maintenance. These summaries can be sorted by priority, labor changes, date assigned or created, as well as who made the request and who the work was assigned to.

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How Can CMMS Help Support NIAHO & Other Healthcare Accreditations?

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DNV GL, an international certification body and classification society, believes it is time for a change in healthcare. The National Integrated Accreditation for Healthcare Organizations (NIAHO) has created an integration with CMS Conditions of Participation and the ISO 9001 Quality Management Program. This program is the first of its kind, and nearly 500 hospitals are currently accredited. While this sounds great, it means compliance checks every year, rather than every three years.

Complying with yearly audits from DNV GL, as well as managing critical assets such as generators, sterilization equipment, x-ray machines, air purifiers, and more, can become a challenge without a maintenance management system in place. eMaint CMMS can help hospitals and healthcare organizations support compliance for regulations, such as ISO and NIAHO, by providing the ability to:

Track work order history and charges related to each asset Document work procedures to verify work is being carried out in accordance to regulations Attach documents (such as safety manuals and procedures) to records Track inventory and spare parts usage Track labor and hours spent on each work order Auto-generate, and set up email alerts for, Preventive Maintenance (PM) tasks Generate reports and dashboards to show KPI data Track work requests to ensure on-time completion

eMaint makes it easy for hospitals and healthcare facilities to manage, track and schedule maintenance in order to extend asset life, keep track of costly spare parts, and prevent equipment failure. As an example of what eMaint can help organizations in healthcare accomplish, lets take a quick look at the story of Health and Hospital Corporation:

The mission of Health and Hospital Corporation of Marion County is to promote and protect the health of everyone in the community, and provide healthcare to those who are underserved. When they found themselves needing a CMMS, they chose eMaint due to the flexible interface with exceptional support at an affordable price. With eMaint’s powerful CMMS software, they were able to:

Provide detailed documentation for Joint Commission audits Track time and expenses by building and department for budget reconciliation Justify repair vs. replace decisions by closely tracking asset maintenance Manage over 2,000 commercial and residential assets including warranty tracking Flag safety issues, so that they can be prioritized and resolved quickly

“Getting a CMMS is like getting your first computer. When we first implemented eMaint, we didn’t realize all of the things that could be done with it. Now, we don’t know how we could have ever operated without it.” – Rex S., Director of Facilities, Planning and Construction at Health and Hospital Corp.

Click here to read Health and Hospital Corp’s full success story. To learn more about how eMaint helps facilitate major improvements for healthcare providers, visit eMaint’s Healthcare Industries page.

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Master The Maintenance World with our “CMMS Knowledge Center”

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Maybe you’re the master of Computerized Maintenance Management Software (CMMS), but you feel like you might need a refresher on some terms, or you’re searching for tips to offer a friend who is just beginning their CMMS journey.

Or perhaps you would like to know about CMMS, but you are not sure where to start. With our CMMS Knowledge Center, we’ve got you covered. From articles about the basics of CMMS, such as “What is CMMS?“, or “The Importance of Tracking CMMS Key Performance Indicators (KPIs)” and “How to Design A Preventive Maintenance Program” we have compiled tips, tricks and information to answer all of your most pressing questions.

Peruse through our library of articles and industry term glossary to learn everything you need to know about the world of CMMS. Plus, if you can’t find what you’re looking for, the Knowledge Center links you to speak to an eMaint Advisor via eMaint’s Contact Us page.

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eMaint Boot Camp Training on the Road

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As part of our commitment to client success, eMaint is hitting the road to bring the “Work Management & PMs” Boot Camp Training to their city! These sessions can help new users get better acquainted with the system with product experts helping along the way, or for experienced users to delve into some of eMaint’s more advanced features.

Register Now The 3-Day Agenda will Cover:Introduction for new usersWork order managementProjects and gantt chartsScheduler and custom filtersPM management tools and workflowsMeter-based PMs and meter readingsReports & Dashboards View Agenda Register NowChicago, ILJune 13 – 15, 2017 Register NowNew York, NYJune 21 – 23, 2017 Register NowSeattle, WAJune 27 – 29, 2017 Register NowLos Angeles, CA July 11 – 13, 2017 Register NowDallas, TXJuly 18 – 20, 2017

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